Payment Policy
Payment Policy
Last updated: June 19, 2026
Welcome to LZINA™. We want every customer to enjoy a simple, secure, and reliable checkout experience. This Payment Policy explains the payment methods we may accept, how payments are processed, how billing confirmations work, and how to contact us if you need payment support.
Accepted Payment Methods
LZINA™ may accept a variety of secure payment methods at checkout, including:
American Express
Apple Pay
Google Pay
MasterCard
PayPal
Shop Pay
Visa
The available payment methods may vary depending on your location, device, currency, and the payment options enabled at checkout.
Payment Security
Your payment security is very important to us.
Payments made through LZINA™ are processed through secure payment providers that use industry-standard security measures to help protect your personal and payment information.
LZINA™ does not store your full credit card number or complete payment card details on our own systems.
Please make sure your billing information is accurate before completing your purchase.
Billing Information
When placing an order, you agree to provide complete and accurate billing information.
Incorrect billing details may cause delays, failed payments, order review, or cancellation.
If there is an issue with your payment, we may contact you using the email address provided at checkout.
Order Confirmation and Receipts
After your payment is successfully completed, you should receive an order confirmation email with your order details.
This confirmation will usually include:
Your order number
Purchased items
Billing details
Shipping details
Payment confirmation
Order total
If you need a formal receipt or invoice, please contact us at hello@lzina.com and we will do our best to assist you.
Failed or Declined Payments
If your payment is declined, please check that:
Your card details are correct
Your billing address matches your payment method
Your bank or payment provider has approved the transaction
You have sufficient funds or available credit
Your payment method is supported in your region
LZINA™ is not responsible for fees, declines, or holds issued by your bank, card provider, PayPal, or other payment provider.
Payment Authorization
Some payment providers may place a temporary authorization or pending charge when you attempt to place an order.
If your order is not completed or is cancelled, the authorization may be released by your bank or payment provider according to their own processing times.
Pricing and Currency
Prices are displayed on our website and may vary depending on your location, currency settings, promotions, or checkout configuration.
Any applicable taxes, duties, shipping charges, or additional fees will be shown at checkout where required.
Payment Fraud Prevention
To protect customers and our store, some orders may be reviewed for fraud prevention or payment verification.
We reserve the right to cancel or refuse any order if we believe the payment is unauthorized, suspicious, fraudulent, or violates our Terms of Service.
Refunds
Approved refunds are processed according to our Refund Policy.
Refunds are usually issued back to the original payment method used at checkout unless otherwise stated.
Please note that your bank, card provider, PayPal, or payment provider may take additional time to post the refund to your account.
Policy Updates
LZINA™ may update this Payment Policy from time to time. Any changes will be posted on this page and will take effect immediately once published.
Contact Information
If you have any questions about payment methods, billing, receipts, invoices, or failed payments, please contact us:
Store Name: LZINA™
Email: hello@lzina.com
Business Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Weekend: Closed
We aim to respond to all customer inquiries within 24 hours on business days.